Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your data.
Contents
We never sell your personal data to third parties. Your trust is our priority.
This Privacy Policy is effective as of March 01, 2026. By using SonalInfo's services, you consent to the data practices described in this policy.
Overview
SonalInfo ("Company", "we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We operate in accordance with applicable data protection laws and are committed to transparency in how we handle your personal data.
Data We Collect
We may collect the following categories of personal information:
Name, email address, phone number, company name, and job title when you contact us or engage our services.
IP address, browser type, pages visited, time spent, and referring URL collected automatically via analytics tools.
Billing details processed securely through third-party payment gateways. We do not store card numbers.
Messages, emails, and inquiries you send us, along with any project-related communication.
How We Use Data
We use the information we collect for the following purposes:
- To provide, operate, and maintain our services.
- To process transactions and send related information including purchase confirmations and invoices.
- To send administrative information, updates, and promotional communications (where consented).
- To respond to comments, questions, and requests for customer service.
- To monitor and analyse usage trends to improve user experience.
- To detect, prevent, and address technical issues and security threats.
- To comply with legal obligations and enforce our agreements.
Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include SSL encryption, secure server infrastructure, and regular security audits.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Restriction: Request restriction of processing of your personal data.
- Portability: Request transfer of your data to another service provider.
- Objection: Object to processing of your personal data for direct marketing purposes.
To exercise these rights, contact us at info@sonalinfo.com.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When your data is no longer needed, we will securely delete or anonymise it in accordance with our data retention procedures.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our privacy team:
Concerns about your privacy?
We take privacy seriously. Reach out and we'll resolve your concern promptly.