Website AMC

Annual Maintenance Contracts covering updates, backups, security patches, and priority support.

An Annual Maintenance Contract (AMC) with SonalInfo gives your business a single, predictable cost for comprehensive website care and priority access to our engineering team throughout the year. It is the smart choice for businesses that depend on their website but do not have in-house technical staff.

Our AMC packages cover all the essentials: regular CMS, plugin, and theme updates; automated daily backups with tested restore capability; security patch application; uptime monitoring; and a guaranteed response time SLA for any issues that arise. You also receive a set number of change request hours per month for content updates, small feature additions, and design tweaks.

AMC clients benefit from our deepest familiarity with their systems — our team learns your website inside out and can resolve issues faster because we already know the environment. Priority queue access means your requests are handled before ad-hoc support clients, minimising your wait time in urgent situations.

01 Key Benefits

Technical support (Level 1, 2 & 3)
System & uptime monitoring
Annual Maintenance Contract (AMC)
Bug fixing & code optimisation
Performance tuning & optimisation
Scheduled backups & updates

02 Our Process

Step 01
System Audit

We audit your existing systems, identify performance bottlenecks, and document your IT environment.

Step 02
Monitoring Setup

We deploy uptime and performance monitoring tools that alert us instantly to any issues.

Step 03
Support Onboarding

Your team gets direct access to our support engineers via ticket, chat, or phone.

Step 04
Issue Resolution

Fast response and resolution times with root cause analysis to prevent recurrence.

Step 05
Preventive Maintenance

Scheduled maintenance windows for updates, backups, and performance tuning.

03 Technologies We Use

cPanel WHM Cloudflare New Relic Datadog Jira
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Client Reviews

"We partnered with SonalInfo for a complex software development project, and they delivered with precision and..."

S
Shivkumar Maurya
CEO, TechVision India

"Professional, reliable, and always on time. Their IT solutions helped us scale our business quickly without co..."

K
Ketan Panchal
CTO, Talent IT Solutions

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